Support

Installation Guide - Streamit Lisa LCD

If you already have an existing music player:
Simply replace both the network cable and the audio cable from your old player with your new Royal Streaming device, Streamit. Connect the power adapter – and you’re ready to go.

If you do not already have a music player:
Follow our simple 1-2-3 plug-and-play installation guide below.

1. Connect the audio cable

Connect the RCA audio cable from Streamit “Line Out” to your amplifier or sound system.

If you are using a 3.5 mm audio cable, connect it to the included adapter that comes with your Royal Streaming package.

2. Connect the network cable

Plug the network cable into Streamit “Ethernet” and connect it to your router or switch. We recommend contacting your IT department to ensure the connection works correctly.

3. Connect the power adapter

Connect the power adapter to Streamit “Power (5V/12V)” and then to a wall socket.

Startup sequence

When the player starts, it will go through the following steps: update check, connecting, buffering. Then, a song title will appear on the display. If a firmware update is available, “SW Update” will appear. Wait until you see a song title or “Unknown” followed by a channel name. At this point, the device is online and you should hear music.

If you don’t hear music, or if the player shows “Offline mode”:
Choose one of the following options – visit our FAQ or contact support for further assistance.

Still need help?

Our support team is here for you. We aim to respond within two hours (Mon–Fri, 09:00–17:00 CET), or no later than the next business day.

Phone: +46 18-432 03 00
Email: [email protected]

FAQ