Privacy Policy for FitnessPlayer and SchoolPlayer

Version: 1.0
Last updated: 2026-06-09

At Royal Streaming AB, FitnessPlayer and SchoolPlayer (“we”, “us” or “our”), we value your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal data when you use FitnessPlayer, SchoolPlayer, our websites or contact our support team.

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Data Controller

Royal Streaming AB
Vaksalagatan 16
SE-753 20 Uppsala
SWEDEN
Company registration number: SE556697474601
Email: [email protected]

Royal Streaming AB is the data controller responsible for the processing of your personal data under this Privacy Policy.

2. What personal data do we collect?

Depending on how you use our services, we may collect the following types of personal data:

  • Name
  • Email address
  • Phone number
  • Organization or company information
  • Account and login information
  • Subscription and user information
  • Technical information about your device and app usage
  • Communication with support or customer service

3. How do we collect information?

We collect personal data when:

  • You register an account in the app
  • An account is created for you by your organization
  • You use our apps or services
  • You contact our customer service team
  • You complete forms on our websites
  • You communicate with us by email or phone

Certain technical information may be collected automatically when you use our apps or websites.

4. Why do we process your personal data?

We process personal data in order to:

  • Provide and manage our services
  • Manage user accounts and authentication
  • Provide support and customer service
  • Communicate with users and customers
  • Improve functionality, performance and user experience
  • Maintain security and prevent misuse
  • Comply with legal obligations
  • Manage billing and contractual relationships
5. Legal basis for processing

We process personal data based on:

  • Performance of a contract (GDPR Article 6.1(b))
  • Compliance with a legal obligation (GDPR Article 6.1(c))
  • Legitimate interests (GDPR Article 6.1(f))
  • Consent, where required (GDPR Article 6.1(a))

6. How long do we retain your data?

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

When personal data is no longer needed, it is securely deleted or anonymized.

7. Sharing of personal data

We may share personal data with trusted suppliers and partners who help us deliver our services, including:

  • Hosting and infrastructure providers
  • IT and platform service providers
  • Customer service and support tools
  • Analytics and reporting services
  • Billing and financial systems

All recipients are required to process personal data securely and in accordance with applicable laws.

We never sell personal data to third parties.

8. International data transfers

We primarily process personal data within the EU/EEA.

If personal data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, such as the European Commission’s Standard Contractual Clauses (SCCs).

9. Your rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of personal data where applicable
  • Object to certain processing activities
  • Restrict the processing of your data
  • Request data portability
  • Withdraw your consent
  • Lodge a complaint with a supervisory authority

For questions regarding your rights, please contact us at: [email protected]

10. Security

We implement technical and organizational measures to protect personal data against unauthorized access, loss, misuse or alteration.

Only authorized personnel and trusted service providers have access to personal data when necessary to perform their duties.

11. Children’s privacy

FitnessPlayer and SchoolPlayer are intended for professional users, organizations, educational staff and instructors.

Our services are not intended for use by children for independent registration or account administration.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or business operations.

The latest version will always be available through our apps and websites.

13. Contact

If you have any questions about this Privacy Policy or how we process personal data, please contact us.

Royal Streaming AB
Email: [email protected]
Website: www.royalstreaming.com