Privacy Policy

At Royal Streaming AB (“Royal Streaming,” “we,” “us,” or “our”), we care about your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and share your personal data in accordance with applicable privacy laws, including the EU General Data Protection Regulation (GDPR).

1. Who is responsible for your personal data?

Royal Streaming AB
Kungsgatan 38, SE-753 21, Uppsala, Sweden
Org. nr: 556697-4746
Email: [email protected]

We are the data controller responsible for processing your personal data as described in this policy.

2. What personal data do we collect?

We collect the following categories of data when you interact with us:

  • Name and contact information (e.g., email, phone, address)
  • Company details (e.g., business name, industry)
  • Payment details (for invoicing)
  • Technical data (e.g., IP address, browser type, device)
  • Interaction data (e.g., messages sent via contact forms or support)
  • Usage data (e.g., how you use our services and website)

3. How do we collect your personal data?

We collect your data in the following ways:

  • Directly from you, when you:
    • Contact us via forms, email or phone
    • Sign up for a free trial
  • Automatically, via:
    • Cookies and tracking technologies (see Section 9)
    • Our service platforms when you use our products

4. Why do we process your personal data?

We process your personal data in order to:

  • Provide and manage our services and products
  • Communicate with you and respond to inquiries
  • Send relevant information, offers and marketing
  • Fulfill our legal and contractual obligations
  • Improve user experience and website performance
  • Handle billing and payment matters

The legal basis for processing your data is:

  • Performance of a contract (Article 6.1(b) GDPR)
  • Legal obligation (Article 6.1(c) GDPR)
  • Legitimate interest (Article 6.1(f) GDPR), such as business development and customer service
  • Consent, where required (Article 6.1(a) GDPR)

5. How long do we keep your personal data?

We retain your personal data only as long as necessary for the purposes stated above, or to comply with legal obligations. When no longer needed, your data is deleted or anonymised securely.

6. Who has access to your data?

We may share your personal data with trusted third parties such as:

  • IT and platform providers (e.g., CRM, marketing tools)
  • Payment and invoicing partners
  • Legal and regulatory authorities (when legally required)

All third parties are bound by confidentiality and data protection agreements. We never sell your personal data.

7. Where do we process your data?

We primarily process your personal data within the EU/EEA. If data is transferred outside the EU/EEA, we ensure that adequate safeguards are in place, such as Standard Contractual Clauses (SCCs).

8. Your rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request erasure of your data (under certain conditions)
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Data portability (in certain cases)
  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us at: [email protected]

9. Cookies and tracking technologies

We use cookies to improve your experience and deliver certain website features. Necessary cookies are used to enable basic functions such as secure login and preferences. These are always active.

With your consent, we also use:

  • Functional cookies (e.g., for social media and feedback tools)
  • Analytics cookies (e.g., to measure website traffic and behaviour)
  • Performance cookies (e.g., to improve load speed and functionality)
  • Advertising cookies (e.g., for personalised ad content)

You can manage your cookie preferences at any time via the cookie banner on our website.

10. Changes to this policy

We may update this policy to reflect legal or operational changes. The latest version is always available on our website.

11. Contact us

If you have any questions about this privacy policy or how we process your data, please contact us:

Royal Streaming AB
Email: [email protected]
Website: www.royalstreaming.com